Do you provide genuine (OEM) or aftermarket spare parts? + -
We offer a comprehensive range of both genuine OEM parts and high-quality aftermarket alternatives. All our products meet or exceed international safety and performance standards to ensure maximum durability for your fleet.
Which truck and trailer brands do you support? + -
We specialize in spare parts for major European and global brands, including Mercedes-Benz, Volvo, Scania, MAN, DAF, Iveco, and Renault, as well as specialized braking and suspension systems for trailers.
Do you ship internationally? What is the estimated delivery time? + -
Yes, we ship to over 140 countries worldwide. Delivery times vary by location, but typically, express air freight takes 3-5 business days, while sea freight options are available for bulk orders.
How can I ensure the part is compatible with my vehicle? + -
To ensure 100% compatibility, please provide the Chassis Number (VIN) or the specific OEM part number. Our technical team will verify the fitment before finalizing your order.
What is your warranty policy for spare parts? + -
All our spare parts are covered by a standard manufacturer’s warranty against defects. The duration typically ranges from 6 to 24 months, depending on the product category and brand.
Is there a minimum order quantity (MOQ) for international orders? + -
We cater to both small-scale urgent repairs and large-scale wholesale orders. While most items have no MOQ, certain specialized components may have minimum requirements to optimize shipping costs.
How do you handle returns or damaged goods? + -
If a part arrives damaged or is incorrect, please contact us within 48 hours of delivery with photographic evidence. We will arrange a replacement or a full refund as per our return policy.
Can I track my shipment in real-time? + -
Absolutely. Once your order is dispatched, you will receive a tracking number and a link to monitor your shipment's progress until it reaches your warehouse.
Do you provide technical support for installation? + -
While we do not perform physical installations, we provide technical data sheets, diagrams, and remote guidance to assist your certified mechanics in the installation process.
How can I become a regular B2B partner or distributor? + -
We welcome long-term partnerships. Please fill out our "Wholesale Inquiry" form or contact our export department directly to discuss customized pricing and credit terms for bulk buyers.
EXPARTCO

